Shift Manager

NCH Hospitality; Uniontown (Fayette County); On-site; USD 32,000 - 42,000; Full time

Job summary

A restaurant franchise is seeking a Restaurant Shift Manager in Uniontown, Fayette County. The role involves assisting in daily operations, managing staff, and ensuring guest satisfaction. Ideal candidates have strong leadership and communication skills, can prioritize tasks, and are adaptable to different situations. The position requires a positive attitude and the ability to work irregular hours including nights and weekends.

Qualifications

• Excellent leadership and communication skills.
• High standards for self and the team.
• Willingness to work irregular hours, including nights, weekends, and/or holidays.
• Experience with staff training and development.
• Willingness to work irregular hours, including nights and weekends.

Responsibilities

• Assist with hiring, training, and supervising team members.
• Ensure guest satisfaction and create a positive atmosphere.
• Maintain safety and sanitation standards.
• Set clear expectations and provide ongoing feedback to staff.
• Oversee guest service quality and drive customer satisfaction.
• Ensure adherence to safety, sanitation, and company policies.

Skills

Leadership skills

Communication skills

Positive attitude

Resiliency

Ability to prioritize tasks

Basic math and reading skills

Job description

Restaurant Shift Manager

WE ARE HIRING FOR BOTH FULL-TIME AND PART-TIME SHIFT MANAGERS!

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.