Shift Manager

McDonald's; Milford (DE); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Education through Archways to Opportunity

Medical, dental, and vision coverage

Paid Time Off

Free Uniforms

Retail Discounts

Daily Pay

Job summary

A fast-food franchise in Milford, Delaware, is seeking a Shift Manager to lead shifts and ensure exceptional customer service while overseeing various operational aspects. Ideal candidates will possess leadership experience in fast-paced environments and exhibit strong teamwork skills. Competitive pay range of $17 to $21 an hour along with comprehensive benefits including education assistance and medical coverage is offered.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in corporate‑owned and operated restaurants.

Responsibilities

• Ensure customers receive fast, accurate, friendly service.
• Lead shifts, overseeing quality, service, and cleanliness.
• Communicate with the next Shift Manager to prepare for a great shift.

Skills

Leadership experience

Team player

Flexible schedule

Customer service

Job description

Shift Manager – McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Job Overview

Shift Managers lead shifts every week, ensuring customers receive fast, accurate, friendly service. They provide leadership to crew and other managers, oversee quality, service, cleanliness, safety, security, profitability, and communicate with the next Shift Manager to prepare them for a great shift.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to work in the fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Benefits and Compensation

• $17 to $21 an hour.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance up to $3,000 a year, and English classes as a second language.
• Medical, dental, and vision coverage.
• Paid Time Off.
• Short‑ and Long‑Term Disability, life and accident insurance.
• Free Uniforms.
• Service awards.
• Little to no cost Bachelor’s and Master’s Degree programs.
• Retail Discounts.
• Periodic Performance Reviews.
• Daily Pay (Work today, get paid tomorrow).

Additional Information

You must be able to be active on your feet for at least 5 hours at a time and be able to lift and carry up to 50 lbs. This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Equal Employment Opportunity Statement

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.