Shift Manager

Fulenwider Group; Lexington Park, Lexington (MD, NC); On-site; USD 35,000 - 55,000; Full time

Job summary

The Fulenwider Group is seeking a Shift Manager for its KFC and Taco Bell restaurants in Lexington Park, MD. As a Shift Manager, you will lead a team of enthusiastic crew members, ensuring operations run smoothly while providing excellent customer service.

Responsibilities include supervising daily operations, fostering team motivation, maintaining cleanliness, and adhering to food safety standards. Ideal candidates should have previous restaurant experience, strong leadership, and excellent communication skills, with flexibility to work various shifts.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills.
• Thrive in a fast-paced environment and adapt to changing circumstances.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee all aspects of the restaurant during your shift.
• Motivate and guide your team to deliver exceptional service.
• Interact with customers and ensure a memorable dining experience.
• Maintain high food safety standards.
• Handle cash registers and process payments.
• Keep track of inventory levels and manage stock rotation.
• Prepare shift reports including sales and labor costs.
• Train new team members on policies and procedures.
• Resolve conflicts and make quick decisions.
• Ensure the restaurant is clean and organized.
• Assist in promoting new menu items and specials.

Skills

Leadership Skills

Communication

Adaptability

Job description

Location

Taco Bell 150 Enterprise Rd., Lexington, NC 27295 | 32551 - Lexington, NC 27295

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: motivate and guide your team to deliver exceptional service, fostering a positive work environment.
• Customer Service: interact with customers, take orders, and ensure their dining experience is memorable. Address concerns promptly.
• Food Safety: maintain high food safety standards; monitor food preparation, storage, and handling to prevent health risks.
• Cash Handling: handle cash registers, process payments, and maintain accurate records.
• Inventory Management: keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: prepare shift reports including sales, labor costs, and incident summaries.
• Training: train new team members on company policies, procedures, and customer service standards.
• Problem‑Solving: handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: previous restaurant or fast‑food experience preferred.
• Leadership Skills: ability to lead and motivate a team effectively.
• Communication: excellent verbal communication skills.
• Adaptability: thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: preferred but not required (can be obtained on the job).