Shift Manager

Catch Air; Johns Creek (GA); On-site; USD 19,320 - 27,517; Part time

Job summary

A children’s entertainment venue in Johns Creek seeks a part-time Shift Manager to ensure excellent guest experiences during events. Responsibilities include assisting with safety, greeting guests, and managing staff interactions. The ideal candidate has experience in management, is available weekends, and possesses strong communication skills. Salary is $17 per hour.

Qualifications

• Must be available to work on weekends and holidays.
• Children experience preferred, but not required.
• Ability to convey guest needs clearly to team members.

Responsibilities

• Delivers an unparalleled guest experience during events.
• Assists General Manager with safety and security.
• Greets guests and maintains a positive atmosphere.

Skills

Strong work ethic

Effective communication

Strong math skills

Professional appearance

Education

High School diploma or equivalent

Job description

Overview

Join to apply for the Shift Manager role at Catch Air.

Please submit a resume for consideration.

Base pay range

$17.00/hr - $17.00/hr

Responsibilities

• Delivers an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
• Assist General Manager in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
• Assists guests with all requests and answers questions as needed.
• Greets guests with a positive attitude and enthusiasm while performing multiple job functions; smiles and greets guests upon entering.
• Keeps coordinators promptly and fully informed of problems or unusual matters, and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing party times and communicating information to guests, coordinators, and managers.
• Diffuses difficult guest situations while protecting the integrity and safety of staff, building, and house policies.
• Assists in the cleanliness and organization of rental equipment.
• Brings attention to the General Manager of problem areas with other managers and party coordinators.
• Ensures that all children and adults adhere to house policies as outlined and informs management of any issues.
• Assists with setup and breakdown of special events functions as directed by management.
• Maintains a favorable working relationship with all team members to foster a cooperative and productive work environment.
• Opens and closes the store.

Education, Experience, and Skills

• Strong work ethic.
• High School diploma or equivalent.
• Must be available to work on weekends and holidays.
• Children experience preferred, but not required.
• Effective communication with guests and team members; generates enthusiasm.
• Strong math and verbal skills.
• Professional appearance and demeanor; follows dress guidelines.
• Ability to clearly greet, request assistance, and bid farewell to guests.
• Ability to convey guest needs to team members clearly; calm in addressing dissatisfied guests and escalating to management as needed.
• Job Type: Part-time
• Salary: $17 per hour
• Shift: 10 hour, 8 hour, Day, Evening, and Morning shifts
• Weekly day range: Monday to Friday; Weekends as needed
• Ability to commute/relocate: Reliable commute or planned relocation before starting work (Required)
• Experience: Management: 1 year (Required); Store management: 1 year (Required)

Job Location

Work Location: 10950 State Bridge Rd, Johns Creek, GA 30022