Shift Manager

Catch Air; Hasbrouck Heights (NJ); On-site; USD 23,419 - 24,796; Part time

Job summary

A family entertainment center is seeking a part-time Shift Manager in Hasbrouck Heights, NJ. This role involves delivering exceptional guest experiences during children's parties, assisting with safety and operations, and maintaining a positive environment. The ideal candidate will have strong leadership and communication skills, with an emphasis on teamwork and a love for working with children.

Qualifications

• Must be able to work independently and as part of a team.
• Must have strong verbal and math skills.
• Should have experience with children preferred.
• Must communicate effectively with guests.

Responsibilities

• Deliver a great guest experience while assisting with children's parties.
• Help manage safety and security in the establishment.
• Greet guests positively and handle requests.
• Maintain organization and cleanliness of rental equipment.
• Set up and break down events as directed.

Skills

Leadership

Communication skills

Organizational skills

Ability to multitask

Strong work ethics

Education

High School or equivalent

Job description

Join to apply for the Shift Manager role at Catch Air

Job Description

Please submit a resume for consideration.

Base pay range

$17.00/hr - $18.00/hr

Job Responsibilities

• Deliver an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
• Assist General Manager in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
• Assist Guests with all requests and answer questions as needed.
• Greet guests with a positive attitude and enthusiasm while performing multiple job functions. Smile and greet guests upon entering.
• Keep all coordinators promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action.
• Provide timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
• Competently diffuse difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.
• Assist in the cleanliness and organization of the rental equipment.
• Bring attention to the General Manager of problem areas with other managers and party coordinators.
• Ensure that all children and adults adhere to house policies as outlined and informs management of any issues
• Assist with the setup and breakdown of special events functions as directed by management.
• Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.

Requirements

• Leadership, drive, and enthusiasm!
• Strong written and verbal communication skills!
• Ability to work independently and as a team!
• Organizational Skill: The ability to multitask and complete several projects at one time
• Ability to work Weekends/Holidays
• Strong work ethics.
• High School or equivalent.
• Must be available to work on weekends and holidays.
• Children experience preferred, but not required.
• The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
• Strong math and verbal skills are needed.
• Is dressed following dress guidelines, looking neat, clean, and professional at all times.
• Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
• Must demonstrate an ability to clearly verbalize guest's needs to other team members.
• Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.

Seniority level

Entry level

Employment type

Part-time

Job function

Management

Catch Air is an equal opportunities employer and welcomes applications from diverse candidates.