Shift Manager

Moe's Southwest Grill, LLC; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Moe's Southwest Grill in Jacksonville seeks a Shift Manager to oversee daily restaurant operations, ensuring quality food and guest service in a fast-paced environment. You will lead the team to meet brand standards, maintain sanitation, and foster a positive, safe work atmosphere.

The role requires strong leadership, communication, and multi-tasking abilities, with a focus on training staff and upholding Moe’s core values. This is a full-time on-site position at Town Center.

Qualifications

• High school diploma or equivalent preferred.
• Quality guest services skills required.
• Quality communication skills to multiple audiences.
• Effective shift management skills expected.
• Computer skills needed.
• Self-discipline and leadership abilities required.

Responsibilities

• Manage daily restaurant operations and ensure quality food and guest service.
• Oversee food prep, cooking, packaging and serving to ensure quality and safety.
• Coach team on standards, provide corrective action as needed.
• Ensure adherence to sanitation, safety and brand standards.
• Maintain a professional appearance and punctuality.
• Complete administrative tasks in a timely manner.

Skills

Quality guest services

Quality communication

Effective shift management

Computer skills

Leadership

Multi-tasking

Education

High school diploma or equivalent

Job description

# Shift ManagerTown Center (3850)## Job Description**Brand:** Moe's Southwest Grill**Position status:** Full Time**Summary:**The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.**Essential Functions:*** Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary.* Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary.* Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion.* Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.* Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.* Other duties assigned.**Education and Work Experience Required:*** ***Education***High school diploma or equivalent preferred.**Required Knowledge, Skills, and Abilities:*** Quality guest services skills* Quality communication skills to multiple audiences* Effective shift management skills* Computer skills* Self-disciplined and leadership skills* Ability to multi-task* Ability to effectively lead a restaurant team to achieve company goals* Adherence to company core values – Quality Way**Physical and Cognitive Requirements:**While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.**Work Environment:**The noise level in the work environment is usually moderate.