Shift Manager

Moe's; South Carolina; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Moe's Southwest Grill is seeking a Shift Manager to oversee daily restaurant operations, ensure top-quality food and guest service, and lead the team in a fast-paced environment.

You will train staff, enforce food safety standards, manage schedules, and uphold Moe’s standards and brand values with professionalism and energy.

Qualifications

• High school diploma or equivalent preferred.
• Quality guest services and communication skills.
• Effective shift management and multitasking abilities.
• Strong leadership and ability to guide a restaurant team.
• Proficiency with computer systems and POS tools.

Responsibilities

• Manage daily restaurant operations and ensure quality food and guest service.
• Train and coach team to uphold standards and policies.
• Oversee food safety, portioning, waste, and cleanliness.
• Monitor shifts, scheduling, and performance to meet goals.
• Maintain professional appearance and company values across team.

Skills

Guest services

Shift management

Communication

Multi-tasking

Leadership

Computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

# Shift ManagerBelle Hall (154)## Job Description**Brand:** Moe's Southwest Grill**Position status:** Full Time**Summary:**The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.**Essential Functions:*** Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary.* Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary.* Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion.* Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.* Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.* Other duties assigned.**Education and Work Experience Required:*** ***Education***High school diploma or equivalent preferred.**Required Knowledge, Skills, and Abilities:*** Quality guest services skills* Quality communication skills to multiple audiences* Effective shift management skills* Computer skills* Self-disciplined and leadership skills* Ability to multi-task* Ability to effectively lead a restaurant team to achieve company goals* Adherence to company core values – Quality Way**Physical and Cognitive Requirements:**