Shift Manager

Taco Bell; Huntley (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading fast-food franchise as a Shift Lead, where you'll help ensure that Taco Bell standards are met during your shifts. Your role includes supporting the Restaurant General Manager by overseeing team performance, solving customer issues, and ensuring everyone has a safe work environment. Candidates should be excellent problem solvers with strong teamwork skills, ready to guide others in serving safe, quality food.

Qualifications

• Ability to solve customer complaints efficiently.
• Experience in providing constructive feedback to team members.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager by running effective shifts.
• Ensure team members complete assigned duties and provide quality service.
• Maintain a safe and welcoming restaurant environment.

Skills

Problem Solving

Customer Service

Teamwork

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.