Shift Manager

Taco Bell; Harvard (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading franchise of Taco Bell is looking for a Shift Lead to support the Restaurant General Manager in daily operations. This role involves running shifts efficiently, ensuring safety, and maintaining Taco Bell's service standards. Candidates should excel in customer service and be capable of leading a team while handling operational issues effectively.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Willingness to guide and support Team Members.
• Effective communication with the management team.

Responsibilities

• Support the Restaurant General Manager by running effective shifts.
• Ensure Team Members complete assigned duties and serve quality food safely.
• Maintain a safe environment for both Team Members and customers.

Skills

Customer service

Problem-solving

Teamwork

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.