Shift Manager

Taco Bell; Batavia (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A franchise of Taco Bell seeks a Shift Lead to support the Restaurant General Manager. The role involves overseeing shifts, ensuring high food quality, and fostering a safe and positive environment for both team members and customers. If you are adept at problem-solving and team leadership, this opportunity is perfect for you.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing positive feedback to team members.
• Strong communication skills with the management team.

Responsibilities

• Support the General Manager by running efficient shifts.
• Ensure safe and quality food service.
• Guide and help Team Members to complete duties.

Skills

Customer Service

Team Leadership

Problem Solving

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.