Shift Manager

Guernsey Holdings LLC; Humble (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to oversee daily operations and ensure exceptional service delivery. This role involves leading a team, training new employees, and maintaining high standards of cleanliness and operational efficiency. Ideal candidates will possess strong communication skills and a background in restaurant or retail environments. Join a dynamic team where your leadership and multi-tasking abilities can shine, ensuring a positive experience for both guests and staff. This position offers flexible hours, including nights and weekends, making it perfect for those who thrive in a fast-paced setting.

Qualifications

• General restaurant or retail knowledge is essential.
• Effective communication and leadership skills are required.

Responsibilities

• Supervise station duties to meet operational standards.
• Assist with employee training and orientation.
• Maintain cleanliness and sanitation in the restaurant.

Skills

Restaurant knowledge

Communication skills

Multi-tasking

Leadership

Time-management

Conflict-resolution

Education

High School Diploma

Job description

Join to apply for the Shift Manager role at Guernsey Holdings.

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet operational standards.
2. Assist with new employee orientation and training.
3. Comply with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food prep tools, wiping counters, sanitizing food prep areas, cleaning equipment, and emptying used grease.
5. Maintain regular attendance.

Additional Duties:

1. Lead shift meetings.
2. Report customer or employee complaints/issues to MOD.
3. Move and stock food product weighing up to 50 pounds.
4. Perform other duties as assigned.

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours, including nights, weekends, and holidays.

Qualifications and Job Requirements:

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; exposure to heat, hot liquids, freezers, and extreme weather conditions.