Shift Manager

Guernsey Holdings; Cypress (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead operations and ensure exceptional service in a fast-paced restaurant environment. This role involves supervising daily duties, training new staff, and maintaining high operational standards. The ideal candidate will possess strong communication and leadership skills, along with the ability to multi-task and resolve conflicts efficiently. If you thrive in a dynamic setting and are passionate about delivering quality service, this opportunity is perfect for you.

Qualifications

• General restaurant or retail knowledge is essential.
• Effective communication and leadership skills are required.

Responsibilities

• Supervise operational duties to ensure quality service.
• Assist with employee training and orientation.
• Maintain cleanliness and sanitation standards.

Skills

Verbal Communication

Written Communication

Multi-tasking

Leadership

Decision-making

Time-management

Conflict-resolution

Education

General Restaurant Knowledge

Basic Math Skills

Reading Skills

Job description

Join to apply for the Shift Manager role at Guernsey Holdings.

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet operational standards.
2. Assist with new employee orientation and training.
3. Comply with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food prep tools, wiping counters, sanitizing food prep areas, cleaning equipment, and emptying used grease.
5. Maintain regular attendance.

Additional Duties:

1. Lead shift meetings.
2. Report customer or employee complaints/issues to MOD.
3. Move and stock food products weighing up to 50 pounds.
4. Perform other job-related duties as assigned or required.

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours including nights, weekends, and holidays.

Qualifications and Job Requirements:

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; exposure to heat, hot liquids, freezer, and extreme weather conditions.