Shift Manager

Saigon Hustle - Spring Branch; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunities for growth and advancement

Inclusive team environment

Fun and energetic atmosphere

Job summary

Saigon Hustle - Spring Branch is seeking a dedicated Shift Lead to help bridge the gap between Back of House and Front of House teams, ensuring smooth operations and exceptional customer experiences. Responsibilities include organizing shift schedules, fostering communication, handling customer inquiries, and maintaining restaurant standards. Ideal candidates will possess strong leadership and communication skills, a high school diploma or GED, and 1-2 years of relevant experience. Join a fun and inclusive team with opportunities for growth!

Qualifications

• Must be at least 18 years old.
• 1-2 years of experience in a similar role.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Organize shift schedules and assign duties.
• Foster communication between BOH and FOH.
• Handle customer inquiries and manage conflicts.
• Ensure adherence to health and safety standards.
• Balance cash drawers and prepare deposits.
• Open and close the restaurant.
• Maintain knowledge of Saigon Hustle’s operations.
• Uphold cleanliness and safety standards.

Skills

Leadership skills

Communication skills

Organizational skills

Multitasking

Team collaboration

Bilingual (Spanish)

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Ready to Hustle?

Apply now for Shift Lead and be part of the Saigon Hustle family!

We are seeking dedicated Shift Leads who can help bridge the gap between our Back of House (BOH) and Front of House (FOH) teams, ensuring smooth operations and an exceptional customer experience.

Are you a natural leader looking to thrive in a fast-paced, dynamic environment? Join us and make a meaningful impact on a growing, vibrant brand!

What You’ll Do:

• Organize shift schedules and assign duties to team members across BOH and FOH.
• Foster communication between kitchen staff and front-line employees to ensure cohesive teamwork.
• Handle customer inquiries, resolve issues, and manage conflicts with professionalism.
• Ensure adherence to company policies, including health and safety standards.
• Balance cash drawers and prepare deposits.
• Open and close the restaurant as needed.
• Maintain a thorough knowledge of Saigon Hustle’s culture and operations.
• Uphold the cleanliness and safety of the restaurant.

What We’re Looking For:

• Strong leadership skills with the ability to motivate and lead a diverse team.
• Excellent communication skills, both verbal and written, to foster collaboration between BOH and FOH.
• Detail-oriented with strong organizational abilities.
• A collaborative mindset with a passion for teamwork.
• Ability to multitask and handle responsibilities in a fast-paced environment.
• Reliable transportation and consistent attendance.
• Bilingual candidates are preferred, especially those fluent in Spanish.

Qualifications:

• Must be at least 18 years old.
• High school diploma or GED required.
• 1-2 years of experience in a similar role.
• Basic computer skills (Microsoft Office, email).
• Ability to lift up to 50 pounds and stand for extended periods.

Why Saigon Hustle?

• Be part of a fun, energetic, and inclusive team!
• Opportunities for growth and advancement.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Competitive salary