Shift Manager

Jimmy John's Sandwiches; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Jimmy John's is seeking hands-on leaders to join our management team as Shift Managers or Assistant Managers in Houston. You will lead shifts, coach the team, ensure order accuracy and service speed, and help with opening/closing duties.

Ideal candidates have experience in restaurant, retail, or customer service leadership, with strong communication and problem-solving skills. Flexibility for evenings and weekends is a plus, and dependability is essential for success in a fast-paced setting.

Qualifications

• Experience in restaurant, retail, customer service, or leadership roles preferred.

Responsibilities

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food preparation, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Assist with opening and closing duties, cash handling, and shift paperwork.
• Support inventory, stocking, and waste-control efforts.
• Address customer concerns professionally and help create a positive team environment.

Skills

Leadership

Communication

Problem-solving

Dependability

Flexibility

Job description

Jimmy John's is looking for hands-on leaders to join our management team as Shift Managers or Assistant Managers. In these roles, you will lead by example, support team members, maintain high standards, and help each shift run smoothly, safely, and efficiently.

What You'll Do

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food preparation, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Assist with opening and closing duties, cash handling, and shift paperwork.
• Support inventory, stocking, and waste-control e?orts.
• Address customer concerns professionally and help create a positive teamenvironment.

What We're Looking For

• Must be at least 18 years old.
• Previous restaurant, retail, customer service, or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Dependability and the ability to lead in a fast-paced environment.
• Availability for a flexible schedule, including evenings and weekends as needed.

Role Level: Candidates may be considered for Shift Manager or Assistant Manager based on experience, availability, and the needs of the location.