Assistant Manager

Jimmy Johns MSP; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Jimmy John's in Houston is seeking hands-on leaders for Shift Manager or Assistant Manager roles. You will guide shifts, coach team members, and uphold fast, accurate service in a high-volume environment.

You will open/close, handle cash, assist with inventory and paperwork, and address customer concerns to maintain a positive dining experience. Strong communication and dependability are essential for success in a busy store.

Qualifications

• Experience leading teams in a fast-paced environment is preferred.
• Strong communication and problem-solving abilities are essential.
• Ability to coach staff on service standards and procedures.

Responsibilities

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food prep, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Open/close duties, cash handling, and shift paperwork.
• Assist with inventory, stocking, and waste-control efforts.
• Address customer concerns professionally and maintain a positive team environment.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Job description

Jimmy John's is looking for hands-on leaders to join our management team as Shift Managers or Assistant Managers. In these roles, you will lead by example, support team members, maintain high standards, and help each shift run smoothly, safely, and efficiently.

What You'll Do

• Lead shifts and assign tasks to keep service fast and organized.
• Coach team members on customer service, food preparation, cleanliness, and store procedures.
• Monitor order accuracy, product quality, and speed of service.
• Assist with opening and closing duties, cash handling, and shift paperwork.
• Support inventory, stocking, and waste-control e?orts.
• Address customer concerns professionally and help create a positive teamenvironment.

What We're Looking For

• Must be at least 18 years old.
• Previous restaurant, retail, customer service, or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Dependability and the ability to lead in a fast-paced environment.
• Availability for a flexible schedule, including evenings and weekends as needed.

Role Level: Candidates may be considered for Shift Manager or Assistant Manager based on experience, availability, and the needs of the location.