Party Coordinator

Catch Air; New York (NY); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Employee discounts

Flexible work hours

On-the-job training

Supportive team culture

Job summary

A vibrant indoor play park in New York is seeking a Party Coordinator to create unforgettable celebrations for children and families. This role involves hosting birthday parties, ensuring a fun atmosphere, and providing exceptional service. Ideal candidates will have a passion for customer service, strong communication skills, and be flexible with scheduling. Join a positive team environment and contribute to making children's celebrations special.

Qualifications

• Must be outgoing and possess excellent customer service skills.
• Flexible scheduling including evenings and weekends is required.
• Must be at least 16 years old.

Responsibilities

• Lead exciting birthday celebrations and ensure all guests enjoy their time.
• Greet guests with enthusiasm and assist with their needs.
• Maintain cleanliness throughout the facility.
• Upsell additional services and products to enhance guest experience.
• Support operational needs during shifts.

Skills

Outgoing personality with a passion for customer service

Strong communication skills

Ability to resolve guest concerns

Flexible availability

Education

High school diploma or equivalent

Job description

About the Company

Catch Air is a larger-than-life indoor soft‑play adventure park for children themed around a family. At Catch Air, we create a world of fun, adventure, and learning for kids of all ages! Our parks are filled with vibrant murals, exciting themes, and giant play structures designed to spark imagination and active play. From twisting slides to climbing challenges, our spaces encourage physical, mental, and social development through engaging activities. Unlike traditional entertainment centers, we focus on active play—no arcade games or ticket booths here! Kids run, jump, climb, and slide while learning valuable skills like sharing, teamwork, and making new friends. At Catch Air, we’re committed to creating a healthy, fun environment where children can be their active, adventurous selves!

Job Overview

As a Party Coordinator at Catch Air, you’ll be at the heart of creating unforgettable celebrations for children and their families. Your role will include hosting vibrant birthday parties, ensuring a safe and fun environment, and delivering exceptional guest service. If you thrive in a lively, people‑focused atmosphere and enjoy bringing smiles to others, this is the perfect opportunity for you!

Key Responsibilities

• Host Memorable Parties: Lead exciting birthday celebrations and ensure every guest has an amazing time.
• Deliver Outstanding Service: Greet guests with a smile, assist with purchases, and create a welcoming atmosphere.
• Maintain Cleanliness: Keep the facility spotless to ensure a safe and enjoyable environment for everyone.
• Promote Products and Services: Upsell merchandise and additional services to enhance the guest experience.
• Support Operations: Assist with other duties as needed to maintain smooth operations during shifts.

Skills & Qualifications

Required:

• Outgoing personality with a passion for delivering exceptional customer service.
• Strong communication skills and ability to resolve guest concerns professionally.
• Flexible availability, including evenings, weekends, and holidays.
• Must be at least 16 years old.

Desired skills:

• Previous customer service experience.
• High school diploma or equivalent.

Job Expectations & Work Environment

• Compensation: $17/hr + tips
• Schedule: Part‑Time
• Location: 608 Sheepshead Bay Rd, Brooklyn, NY 11224

Why Join Us?

• Employee Perks: Enjoy discounts on our fun‑filled offerings.
• Flexibility: Work hours that fit your schedule.
• Training: Learn on the job in an upbeat, lively environment.
• Positive Culture: Be part of a supportive team that values energy, enthusiasm, and collaboration.