Shift Manager

McDonald's; Gulf Breeze (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Starting at $16+ per hour

Paid Personal Time

Paid Vacation

Flexible scheduling

Tuition reimbursement / educationalass

Training and advancement opportunities

Bonus opportunities

401K

Medical, dental and vision coverage

Employee discounts and free meals

And much, much more!

Job summary

McDonald's is seeking a Shift Manager to oversee restaurant operations, lead crew schedules, and ensure safety, quality, and guest satisfaction. The role emphasizes coaching, coaching and developing team members, and delivering a fast and friendly experience in a fast-paced environment.

The position offers opportunities for training and advancement, with a starting hourly rate of $16+ and additional incentives. Equal employment opportunity policies apply.

Qualifications

• Strong commitment to maintaining excellence and safety in the workplace.
• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.

Responsibilities

• Lead the experience: Manage crew schedules.
• Inspire and empower: Provide leadership for crew and managers to deliver guest experience.
• Enforce safety and cleanliness to meet McDonald’s standards.
• Address safety, security, inventory, and profitability concerns.
• Foster training and ongoing learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Commitment to excellence

Safety focus

Customer service

Effective communication

Leadership

Job description

Title: Shift Manager

Job Description: At O'Connor Family McDonald's, our purpose is to “Serve Feel Good Moments for Everyone, Every time, Everywhere.” A Shift Manager directly reports to their General Manager and is responsible for making sure the restaurant meets our standards for excellence in the areas of Safety, Quality, Friendly and Fast.

The Shift Manager is responsible for restaurant performance by leading crew teams to provide an outstanding guest experience. Therefore, a Shift Manager must take measures to ensure all safety, security, quality, and cleanliness are met throughout their shifts. The Shift Manager also empowers their teams to produce results with an emphasis on a “we care” culture. This means helping the team follow our culture, set goals, following up on their progress, and providing coaching and direction to improve their results and achieve their goals. The Shift Manager must be able to thrive in a fast-paced environment while handling all manner of issues that develop.

PERKS & BENEFITS:

• $16+ hourly starting rate plus cash incentives
• Paid Personal Time
• Paid Vacation
• Flexible scheduling
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Bonus Opportunities
• 401K
• Medical, dental and vision coverage offered at competitive rates
• Employee discounts and free meals
• And much, much more!

This position is vital to the operation of the restaurant as you will be responsible for the following tasks:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you should possess the following skills and qualities:

• A strong commitment to maintaining excellence and safety in the workplace.
• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Additional Info:

It's important to note that this job posting provides only a partial overview of what it's like to work in a McDonald's restaurant. The job entails a variety of tasks that are performed daily, and this posting may not include all of the necessary job functions.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.