Shift Manager

The Wendy's Company; Fremont (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Meal discount during shift

Medical insurance

Dental insurance

Vision insurance

Short term disability insurance

Life insurance

Paid vacation time

401K savings plan

Free uniforms

Job summary

The Wendy's Company is seeking a Shift Manager to oversee Crew team operations, ensuring high-quality service and food. You will supervise, train, and coach crew members, delegate tasks, and monitor the execution of food safety and cost-control procedures.

This role focuses on guiding staff, maintaining safety standards, and supporting opening/closing activities. Franchisee-defined compensation and benefits may vary by location.

Qualifications

• 1+ years of restaurant or supervisory experience.
• Ability to legally work in the US.
• Minimum age 18.
• Ability to stand for long periods.
• Ability to work in a fast-paced environment and meet service standards.
• Ability to obtain Food Safety Certification.

Responsibilities

• Guide and coach crew members with assignments, instruction, and follow-through.
• Monitor tasks to ensure Quality, Service, and Cleanliness (QSC) and cost control.
• Assist with opening or closing procedures as needed.

Skills

Supervisory

Coaching

Training

QSC focus

Cost control

Job description

What you'll do

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.

This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

What you can expect

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms

What we expect from you

• Ability to legally work in the US.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.