Shift Manager

The Wendy's Company; Canton (OH); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short term disability insurance

Company paid life insurance

Paid vacation time

401K savings plan

Free uniforms

Meal discount during shift

Flexible scheduling

Job summary

The Wendy's Company is seeking a Shift Manager in Canton, OH to guide Crew members, assign tasks, and ensure fast, friendly service and high-quality food. You will coach team members, oversee training, and maintain safe working conditions through proper procedures and QSC standards.

Expect on-the-job training and advancement opportunities, with a franchisee-led compensation structure. Candidates must be 18+ and able to work legally in the United States.

Qualifications

• 1+ years of restaurant or supervisory experience.
• Able to legally work in the US and 18+ years old.
• Ability to stand for long periods and work in a fast-paced environment.
• Food Safety Certification required or obtainable.

Responsibilities

• Assign, direct, and follow up on crew tasks to ensure quality, service, and cleanliness (QSC).
• Monitor costs and follow established food prep and portion controls.
• Open or close the restaurant as needed.

Skills

Supervisory experience

Food service knowledge

Customer service

Team leadership

Job description

What you'll do

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.

This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

What you can expect

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms

What we expect from you

• Ability to legally work in the US.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.