Shift Manager

Fulenwider Group; Eden (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Fulenwider Enterprises in Eden, NC seeks a Shift Manager for Taco Bell and KFC locations. You will captain the restaurant during your shift, leading a team of crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere.

You will supervise staff, drive teamwork, handle customer inquiries, uphold food safety standards, manage cash, inventory, and shift reporting, and train new hires to deliver top-notch service in a fast-paced environment.

Qualifications

• Experience in restaurant or fast-food preferred.
• Leadership ability to motivate a team.
• Excellent verbal communication skills.
• Thrives in fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Food Safety Certification preferred but not required.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including staff and customer inquiries.
• Team Leadership: motivate and guide the team to deliver exceptional service.
• Customer Service: interact with customers, take orders, and ensure a positive dining experience.
• Food Safety: maintain high food safety standards during preparation, storage and handling.
• Cash Handling: manage cash registers, payments, and records.
• Inventory Management: track inventory, order supplies, and rotate stock.
• Shift Reports: prepare reports on sales, labor costs, and incidents.
• Training: train new team members on policies, procedures, and service standards.
• Problem-Solving: handle unexpected issues and keep operations running smoothly.
• Cleanliness: maintain a clean, organized, and presentable restaurant.
• Promotions and Specials: assist in promoting new items and deals.

Skills

Leadership

Communication

Adaptability

Availability

Job description

Job Location

Taco Bell 726 S. Van Buren Rd., Eden, NC 27288 | 27701 - Eden, NC 27288

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).