Shift Manager

McDonald's; Eastlake (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Competitive pay from $14.00 to $18.00

Employee discounts and free meals

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Bi-weekly direct deposit

Job summary

An independent fast-food restaurant is seeking a Shift Manager to oversee crew schedules and inspire the team to deliver exceptional customer experiences. The role includes supervision of food safety, driving performance, and providing leadership in a supportive environment. Ideal candidates should have a passion for service and strong customer support skills. This full-time position offers competitive pay and various employee perks. Join us in creating a welcoming atmosphere for both customers and team members!

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Ensure safety, security, inventory, and profitability.
• Cultivate training, education, and continued learning.
• Drive high level of performance from the team.

Skills

Customer service focus

Effective communication

Team leadership

Job description

Join to apply for the Shift Manager role at McDonald's

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

Perks & Benefits

• Competitive pay from $14.00 to $18.00 plus cash incentives
• Employee discounts and free meals
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Bi-weekly direct deposit

And much, much more!

Available to full‑time employees in select locations.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results‑oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast‑paced environment

So, what’s your job combo?

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants