Shift Manager

McDonald's

North Liberty (IA)

On-site

USD 23,419 - 29,742

Full time

14 days+

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Benefits offered by this job

Competitive pay from $17.00 - $21.59 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A global fast-food restaurant is seeking a Shift Manager to oversee crew schedules and operations. The Shift Manager will provide leadership to ensure outstanding guest experiences while driving team performance. Responsibilities include supervising food safety and cleanliness, along with fostering an inclusive work environment. A strong focus on customer service and the ability to solve problems quickly are essential. The role offers flexible scheduling and competitive pay, including educational assistance and other benefits.

Qualifications

Passion for helping and serving others.
Strong customer service and support focus.
Ability to communicate effectively and anticipate customer needs.
Ability to provide solutions and make decisions quickly.

Responsibilities

Oversee crew schedules and operations.
Provide leadership to crew and managers.
Supervise food safety and cleanliness.
Drive high team performance.

Skills

Customer service focus

Effective communication

Team leadership

Problem-solving in fast-paced environment

Job description

Join to apply for the Shift Manager role at McDonald's.

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

Competitive pay from $17.00 per hour - $21.59 per hour / year plus cash incentives
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly direct deposit
401k plan*
Medical, dental, and vision benefits*

This role is vital to the operations within the restaurant because you’ll:

Lead the experience: Handle and oversee crew schedules
Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
Take action first: Take measures around safety, security, inventory, and profitability
Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
Be results oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

Passion for helping and serving others (customers and fellow team members)
Strong customer service and support focus
The ability to communicate effectively and anticipate customer needs
Ability to provide solutions and make decisions in a fast‑paced environment

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Seniority level