Shift Manager

McDonald's; Duluth (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Education benefits (Archways to Opp)

Medical, dental, vision insurance

Disability & life insurance

Service awards

Paid leave (MN State Leave)

Job summary

McDonald’s is seeking a Shift Manager in Minnesota to lead smooth, high-quality shifts with a focus on safety, cleanliness, and customer service. You will supervise crew and fellow managers, plan each shift, monitor performance, and ensure fast, friendly service that meets McDonald’s standards.

The role emphasizes meeting targets, maintaining food safety, and effective communication with the incoming Shift Manager for seamless operations.

Qualifications

• Leadership experience preferred, especially in fast-paced settings.
• Experience in restaurant, retail, or hospitality is desirable.
• Flexible schedule with ability to work mornings, evenings, weekends.

Responsibilities

• Lead shifts and supervise crew and other managers.
• Plan for each shift and monitor performance to meet standards.
• Maintain food safety, quality and cleanliness.
• Communicate with the next Shift Manager for smooth handoffs.
• Assist departments in meeting goals and targets during shifts.

Skills

Leadership

Customer service

Food safety

Scheduling

Inventory management

Training

Communication

Teamwork

Job description

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment.

Benefits

• Competitive pay
• Paid time off
• Paid leave (MN State Leave Program)
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage available to eligible employees
• Short- and Long-Term Disability, life and accident insurance available to eligible employees
• Service awards

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I be hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Updated as of 7/26/2026