Shift Manager

Freebirds World Burrito; Dallas (TX); Hybrid; USD 20,664,000 - 33,062,000; Full time

Benefits offered by this job

401K

Health Insurance

Dental

Vision

HSA

Disability Insurance

Life Insurance

Paid Training

Early Wage Access

Employee discounts

Advancement opportunities

Job summary

Freebirds World Burrito is seeking a Shift Leader to drive guest service excellence in a fast-paced, high-volume restaurant. You will mentor team members, uphold food safety standards, and ensure smooth daily operations.

This role requires a strong leader who can train staff, manage cash, and maintain a positive culture aligned with Freebirds' Tribe values. Growth opportunities are available as we expand our restaurant base.

Qualifications

• Leadership experience in a high-volume setting.
• Ability to work fast and handle high-volume workload.
• Deliver quality food via recipe adherence.
• Knowledge of cash handling procedures.
• Ability to mentor and empower the Tribe.
• Excellent communication and problem-solving.
• Cross-train in all positions; obtain manager's food handlers cert.
• Withstand physical demands of a retail environment.
• Demonstrate values: teamwork, relentlessness, integrity, best in class, empowerment.

Responsibilities

• Lead shifts, ensure exceptional guest service, and motivate the team.

Skills

Leadership experience

Fast-paced work

Cash handling

Communication

Problem-solving

Mentoring/empowerment

Cross-training

Manager food handlers cert

Physical stamina

Job description

Come take flight with us!

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!

Responsibilities

Freebirds World Burrito is looking for talented Shift Leaders who are committed to providing exceptional guest service and passionate about leading others. We want leaders who thrive in fast-paced environments, constantly fostering a positive culture, and motivating others. If this sounds exciting, we hope you will join our Tribe to continue growing your career and mentoring others along the way.

Requirements

• Previous leadership experience
• Ability to work at a fast pace and high-volume workload
• Deliver crave-able food through recipe adherence and food quality standards
• Knowledge of cash handling procedures
• The ability to empower and mentor the Tribe
• Excellent communication and problem-solving skills
• Must learn to cross-train in all positions
• Must get a manager's food handlers certification upon hire
• Able to withstand comfortably the physical demands of a retail environment.
• The ability to demonstrate our Values daily: Teamwork, Relentlessness, Integrity, Best in Class, and Empowerment

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk-in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!

We are an Equal Opportunity Employer.

Come take flight with us!
You can only go up from here! Freebirds is experiencing rapid growth as we double our number of restaurants.
T.R.I.B.E. VALUES
TEAMWORK - others before myself!
RELENTLESS - energy to succeed!
INTEGRITY - always doing the right thing!
BEST IN CLASS - continuously improving!
EMPOWERMENT - trusted to make Freebirds an experience people love!
Be BOLD, be YOU, fly with us!