Shift Manager

Freebirds World Burrito; Richardson (TX); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K

Health insurance

Dental

Vision

Disability insurance

Life insurance

Paid training

Early wage access

No-cost perk program

Opportunities for advancement

Job summary

Freebirds World Burrito in Richardson, TX is seeking a Shift Leader to deliver outstanding guest service, lead a fast-paced team, and foster a positive culture during each shift.

You will ensure recipe adherence, food quality, proper cash handling, and staff development, while empowering teammates to grow. This role offers growth opportunities within a dynamic, expanding brand.

Qualifications

• Leadership experience required.
• Ability to work in a fast-paced, high-volume environment.
• Must learn to cross-train in all positions and obtain a manager’s food handlers certification upon hire.

Responsibilities

• Provide exceptional guest service and lead a team during shifts.
• Lead shift operations and ensure adherence to standards.
• Maintain recipe compliance and food quality.
• Oversee cash handling and POS procedures; mentor and empower team members.

Skills

Leadership experience

Fast-paced environment

Cash handling

Mentoring/Team development

Effective communication

Problem-solving

Cross-training

Food handler certification

Job description

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!

Responsibilities

Freebirds World Burrito is looking for talented Shift Leaders who are committed to providing exceptional guest service and passionate about leading others. We want leaders who thrive in fast-paced environments, constantly fostering a positive culture, and motivating others. If this sounds exciting, we hope you will join our Tribe to continue growing your career and mentoring others along the way.

Requirements

• Previous leadership experience
• Ability to work at a fast pace and high-volume workload
• Deliver crave-able food through recipe adherence and food quality standards
• Knowledge of cash handling procedures
• The ability to empower and mentor the Tribe
• Excellent communication and problem-solving skills
• Must learn to cross-train in all positions
• Must get a manager's food handlers certification upon hire
• Able to withstand comfortably the physical demands of a retail environment.
• The ability to demonstrate our Values daily: Teamwork, Relentlessness, Integrity, Best in Class, and Empowerment

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams
• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!

238 West Campbell Road, Richardson, TX, 75080