Shift Manager

Guernsey Holdings LLC; Covington (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead operational duties and ensure quality service in a fast-paced restaurant environment. This role involves supervising staff, conducting training, and maintaining high operational standards. Ideal candidates will possess strong leadership skills, effective communication abilities, and the capacity to multitask under pressure. Join a team that values your contributions and offers a dynamic work atmosphere where you can thrive and grow in your career.

Qualifications

• General restaurant knowledge is essential for success.
• Strong communication and leadership skills are required.

Responsibilities

• Supervise station duties to meet operational standards.
• Assist with new employee training and orientation.

Skills

Restaurant Knowledge

Effective Communication

Leadership Skills

Multi-tasking

Conflict Resolution

Education

High School Diploma

Job description

Join to apply for the Shift Manager role at Guernsey Holdings.

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet operational standards.
2. Assist with new employee orientation and training.
3. Comply with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise cleaning and sanitation duties, including trash disposal, mopping, sweeping, dishwashing, wiping counters, sanitizing food prep areas, cleaning equipment, and grease disposal.
5. Maintain regular attendance.

Additional Duties:

• Lead shift meetings.
• Report customer or employee complaints/issues to MOD.
• Move and stock food weighing up to 50 pounds.
• Perform other related duties as assigned.

Time/Shift Expectations: Minimum of 30 hours per week, including nights, weekends, and holidays, with irregular hours.

Qualifications and Job Requirements:

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Work Environment: Standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment, with exposure to heat, hot liquids, freezer, and extreme weather conditions.