Shift Manager

Jersey Mike's Subs; Cibolo (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Jersey Mike's Subs in Cibolo, Texas is seeking a dedicated Shift Manager to supervise daily operations during peak hours, uphold Jersey Mike's standards, and foster a positive work environment.

The ideal candidate has prior management experience, strong leadership and communication skills, and the ability to multitask in a fast-paced food service setting. You will oversee team performance, ensure safety, and support the General Manager with essential administrative tasks and reporting.

Qualifications

• Previous management experience in a fast-paced restaurant preferred.
• Strong leadership and communication skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to multitask and work under pressure.
• Commitment to excellent customer service.

Responsibilities

• Lead and supervise team members during shifts to ensure smooth operations.
• Maintain high standards of customer service and food quality.
• Manage employee schedules, breaks, and shift assignments.
• Address customer concerns promptly and professionally.
• Ensure health, safety, and sanitation compliance.
• Assist with inventory management and ordering.
• Train and mentor new employees and report to the General Manager.

Skills

Management experience

Leadership

Communication

Flexible shifts

Multitasking

Customer service

Job description

Job Overview

We are seeking a dedicated and flexible Shift Manager to join our team at Jersey Mike's Subs located in Cibolo, Texas. The ideal candidate will have previous management experience and a strong understanding of the Jersey Mike's operational standards. As a Shift Manager, you will be responsible for overseeing daily operations during your shift, ensuring excellent customer service, and maintaining a positive work environment.

Key Responsibilities

• Lead and supervise team members during assigned shifts to ensure smooth and efficient operations.
• Maintain high standards of customer service and food quality in accordance with Jersey Mike's policies.
• Manage employee schedules, breaks, and shift assignments to optimize productivity.
• Handle customer concerns and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist with inventory management and ordering supplies as needed.
• Train and mentor new employees to uphold company standards.
• Support the General Manager with administrative tasks and reporting.

Qualifications

• Previous management experience, preferably in a fast-paced food service environment.
• Familiarity with Jersey Mike's Shift Manager responsibilities and operational procedures.
• Flexible availability to work various shifts, including evenings, weekends, and holidays.
• Strong leadership and communication skills.
• Ability to multitask and work effectively under pressure.
• Commitment to delivering excellent customer service.