Shift Leader

Jersey Mike's Greenfield; Greenfield (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career advancement

Employee discount

No Early Mornings or Late Nights

No Drive-Thrus

No Fryers or extra equipment

Job summary

Jersey Mike's Greenfield is seeking a Shift Leader to support the management team in running the store at 7925 W Layton Ave, Greenfield, WI. The role focuses on delivering outstanding customer service, ensuring high-quality food, and maintaining cleanliness and safety standards.

The position requires leadership experience in fast-service environments, flexible availability (nights, weekends, holidays), and reliable transportation.

Qualifications

• Previous management or supervisory experience in fast food or quick serve environments.
• 1-2 years in a designated leadership/supervisory role.
• Strong communication and interpersonal skills to run a shift and hold a team accountable.

Responsibilities

• Oversee daily operations to ensure smooth service.
• Open/close procedures and secure the restaurant.
• Monitor inventory and manage stock to minimize waste.
• Ensure equipment is in good order and the restaurant is clean.
• Supervise and direct staff during shifts and provide coaching.
• Train new team members and assist with evaluations.
• Address staff conflicts professionally and maintain customer satisfaction.
• Oversee food prep and presentation to meet quality standards.
• Ensure health and safety regulations are followed, including food safety protocols.
• Manage cash registers and daily sales records.
• Communicate with upper management to ensure smooth operations.
• Assist in local and national marketing initiatives.

Skills

Leadership

Team supervision

Communication

Multitasking

Customer service

Food safety knowledge

Job description

Shift Leader at Jersey Mike's

Job Title:Shift Leader (Full Time Floater; mostly mid's and closes)

Location:7925 W Layton Ave, Greenfield, WI

Pay Range:$17.00 - $17.50

Requirements:

• Previous management or supervisory experience in fast food, quick serve or similar environment. 1-2 years in a designated leadership/supervisory role. You must have at least 1 full year on current or last job.
• Strong communication and interpersonal skills to run a successful shift and hold a team accountable to assigned tasks
• Confidence delegating duties as needed
• Ability to multitask and handle a fast-paced environment.
• Leadership and team-building skills.
• Availability to work various shifts, including nights, weekends, and holidays.
• Serve Safe Certification - Food Handler (preferred).
• Reliable transportation.

About Us:Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey! Our tradition is founded on a strong sense of community and commitment to personal and professional development. Our goal is to serve the highest quality sub sandwich to our customers with a thankful and caring mentality. Our culture is one of "giving" and supporting our local communities.

Job Summary:As a Shift Leader at Jersey Mike's, you will be responsible for supporting the management team in the execution of running your assigned location. You will ensure that the staff delivers amazing customer service, produce high-quality food, and maintain the cleanliness and sanitation of the restaurant.

Responsibilities:

• Oversee and manage daily operations to ensure smooth and efficient service.
• Complete opening and closing procedures, ensuring the restaurant is ready for business and properly secured.
• Monitor inventory levels, place orders for supplies, and manage stock to minimize waste.
• Ensure all equipment is in good working order and the restaurant is clean and well-maintained.
• Supervise and direct staff during shifts, ensuring adherence to company standards.
• Train new team members, provide ongoing coaching, and assist with performance evaluations.
• Address and resolve staff conflicts and issues in a professional manner.
• Ensure all customers receive prompt and courteous service, addressing any complaints to maintain high satisfaction.
• Oversee the preparation and presentation of food to meet quality standards.
• Ensure compliance with health and safety regulations, including food safety protocols.
• Manage cash registers, handle cash deposits, and ensure accurate cash management.
• Maintain accurate records of inventory, staff schedules, and daily sales reports.
• Communicate effectively with upper management and staff to ensure smooth operations.
• Assist in implementing local and national marketing initiatives.
• Continuously seek ways to improve operational efficiency and customer service.
• Help plan and execute in-store events and promotions.

Benefits:

• Competitive pay
• Flexible scheduling
• Opportunities for career advancement
• Employee discount
• No Early Mornings or Late Nights
• No Drive-Thrus
• No Fryers or extra equipment

References are required and Background Check will be conducted through Checkr.