Shift Manager

Jersey Mike's Subs San Antonio; Cibolo (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Jersey Mike's Subs San Antonio in Cibolo, Texas is seeking a dedicated Shift Manager to oversee daily operations during your shift and ensure exceptional customer service while upholding Jersey Mike's standards.

The ideal candidate has prior management experience in fast‑paced food service, strong leadership and communication skills, the ability to multitask under pressure, and a commitment to training staff, managing schedules, and maintaining a positive work environment.

Qualifications

• Previous management experience in a fast-paced food service environment.
• Familiarity with Shift Manager responsibilities and Jersey Mike's procedures.
• Flexible availability to work evenings, weekends, and holidays.
• Strong leadership and communication capabilities.

Responsibilities

• Lead and supervise team members during shifts to ensure smooth operations.
• Maintain high standards of customer service and food quality per Jersey Mike's policies.
• Manage employee schedules, breaks, and shift assignments to optimize productivity.
• Handle customer concerns and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist with inventory management and ordering supplies as needed.
• Train and mentor new employees to uphold company standards.
• Support the General Manager with administrative tasks and reporting.

Skills

Leadership

Customer service

Communication skills

Multitask

Flexibility

Food service experience

Job description

Job Overview

We are seeking a dedicated and flexible Shift Manager to join our team at Jersey Mike's Subs located in Cibolo, Texas. The ideal candidate will have previous management experience and a strong understanding of the Jersey Mike's operational standards. As a Shift Manager, you will be responsible for overseeing daily operations during your shift, ensuring excellent customer service, and maintaining a positive work environment.

Key Responsibilities

• Lead and supervise team members during assigned shifts to ensure smooth and efficient operations.
• Maintain high standards of customer service and food quality in accordance with Jersey Mike's policies.
• Manage employee schedules, breaks, and shift assignments to optimize productivity.
• Handle customer concerns and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist with inventory management and ordering supplies as needed.
• Train and mentor new employees to uphold company standards.
• Support the General Manager with administrative tasks and reporting.

Qualifications

• Previous management experience, preferably in a fast-paced food service environment.
• Familiarity with Jersey Mike's Shift Manager responsibilities and operational procedures.
• Flexible availability to work various shifts, including evenings, weekends, and holidays.
• Strong leadership and communication skills.
• Ability to multitask and work effectively under pressure.
• Commitment to delivering excellent customer service.