Shift Manager

Workstream; Cape Girardeau (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Workstream in Cape Girardeau, MO is seeking a Shift Manager to lead daily operations in the absence of higher management. You will supervise 1-8 team members, ensure smooth shift execution, uphold brand standards, and manage staffing as business needs dictate.

You will deliver exceptional customer service, enforce food safety and cash handling procedures, and maintain financial accountability during each shift.

Qualifications

• Lead and manage shifts as manager in charge of the store.
• Communicate clearly, concisely and accurately to ensure effective shift operations.
• Follow all food safety, cash handling and operations procedures and policies.
• Create an environment where Team Members are motivated to perform their best.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line and perform tasks to Jimmy John’s operational standards at each station.
• Ensure exceptional customer service is delivered on every shift.

Skills

Shift leadership

Staffing decisions

Communication

Customer service

Food safety

Cash handling

Delegation

Team motivation

Job description

A Shift Manager is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of the Assistant Manager and/or General Manager. PIC’s typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jimmy John’s policies, procedures and legal requirements.

Essential Responsibilities and Skills:

• Lead and manage shifts while acting as manager in charge of the store. Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards. Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Create an environment in which Team Members are motivated to do their best.

1800 Broadway St, Cape Girardeau, MO 63701, USA