PIC (Person in Charge)

Jimmy John's; Loma Linda (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Randy James Inc., a Jimmy John's franchisee and Missouri's growing operator, is hiring a PIC (Person in Charge) to oversee shift operations in the absence of the store’s Manager. You’ll supervise 1–8 team members and ensure brand standards are executed with speed and accuracy.

Key duties include leading shifts, delivering exceptional customer service, enforcing food safety and cash-handling procedures, delegating tasks, and creating a motivated team environment that supports growth and success

Qualifications

• Experience supervising a team during a shift.
• Ability to work in a fast-paced environment.
• Knowledge of store policies and procedures.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Communicate clearly, concisely and accurately to ensure effective shift operations.
• Work the line and perform tasks to Jimmy John's standards.
• Ensure exceptional customer service on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegate routine and important tasks and decisions.
• Create an environment that motivates Team Members to do their best.

Skills

Leadership

Communication

Customer service

Food safety

Job description

Job Responsibilities:

A PIC (Person in Charge) is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of the Assistant Manager and/or General Manager. PIC's typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jimmy John's policies, procedures and legal requirements.

Essential Responsibilities and Skills:

• Lead and manage shifts while acting as manager in charge of the store. Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John's operational standards. Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Create an environment in which Team Members are motivated to do their best.

Company Introduction

Welcome to Randy James Inc., a proud Jimmy John's franchisee and the largest, fastest-growing operator in Missouri. With 22 locations today and expanding to 28 by 2027, we make awesome sandwiches for the masses-fresh, fast, and without the grease.
We take care of people.
Named Jimmy John's Franchisee of the Year in 2026, we strive to be the employer of choice in our communities. You'll find competitive pay, great work-life balance, and a supportive team that values growth and success.Join us and help serve the best sandwiches around.