Shift Manager

McDonald's; Canaan (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

7 - 14 days paid vacation

College tuition assistance

Medical, dental and vision coverage

Job summary

McDonald's is seeking a Shift Manager in Canaan, Connecticut, to lead shifts and ensure customers receive fast and friendly service. The Shift Manager will oversee crew performance and ensure compliance with McDonald's Quality, Service, and Cleanliness standards.

Key responsibilities include planning shifts, managing daily operations, and communicating with team members. Leadership experience in the restaurant or retail industry is preferred. Benefits include competitive pay, paid vacation, and medical coverage.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment preferred.
• Ability to manage and communicate effectively with crew.
• Flexibility in scheduling and a passion for customer service.

Responsibilities

• Lead shifts ensuring excellent customer experience.
• Monitor performance and safety during shifts.
• Plan and prepare for the upcoming shifts.

Skills

Leadership

Customer Service

Inventory Management

Food Safety

Internal Communication

Job description

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 7 - 14 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Service awards
• Employee Resource Connection
• Matching gifts program