Shift Manager

Rivas Sports Inc., dba Pro Image Sports; California (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Rivas Sports Inc., dba Pro Image Sports is seeking a Shift Manager to oversee daily store operations and support a small team. The role emphasizes maintaining quality standards, cash procedures, and smooth customer interactions to create a positive store environment.

The Shift Manager will report to the District Manager and must be flexible to work day, night, and rotating shifts, with responsibilities spanning inventory control, service excellence, and conflict resolution to sustain efficient

Qualifications

• 1+ years of experience in retail or food service management.
• Ability to supervise a small team and handle cash procedures.

Responsibilities

• Supervise and lead a small team during shifts
• Deliver exemplary customer service and handle inquiries
• Maintain accurate inventory control and stock levels
• Manage cash handling and reconcile registers
• Resolve conflicts efficiently and professionally
• Ensure quality assurance standards are met consistently
• Coordinate with regional management as needed

Skills

Team leadership

Customer service

Cash handling

Inventory control

Conflict resolution

Quality assurance

Regional coordination

Job description

Job Description

Job Description

The Shift Manager oversees daily store operations, ensuring an efficient and positive environment for both customers and staff. Managing a small team of 1-3 people, the Shift Manager is responsible for maintaining quality standards, handling cash procedures, and resolving conflicts while supporting regional coordination efforts. This role reports directly to the District Manager and requires flexibility to work day, night, and rotating shifts.

Responsibilities

• Supervise and lead a small team during shifts
• Deliver exemplary customer service and handle inquiries
• Maintain accurate inventory control and stock levels
• Manage cash handling and reconcile registers
• Resolve conflicts efficiently and professionally
• Ensure quality assurance standards are met consistently
• Coordinate with regional management as needed

Preferred Qualifications

• 1+ years of experience in retail or food service management