Shift Manager

RaceTrac; Bradenton (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

A forward-thinking company is seeking a Shift Manager to oversee store operations and ensure an exceptional guest experience. This role involves leading a dedicated team, maintaining high standards of cleanliness and food safety, and fostering positive relationships with both guests and co-workers. The ideal candidate will have a strong background in customer service and management, with a commitment to the company's core values. Join a dynamic retail environment where your leadership will drive success and make a difference in the community.

Qualifications

• 2-3 years’ work experience preferred in guest-focused environments.
• 1+ years management experience preferred.

Responsibilities

• Deliver friendly service and ensure guest satisfaction.
• Maintain cleanliness and food safety standards.
• Lead and develop team members effectively.

Skills

Customer Service

Communication Skills

Teamwork

Problem-Solving

Education

High School Diploma or GED

Job description

Join to apply for the Shift Manager role at RaceTrac.

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Job Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent development, and driving success.

Responsibilities

• Friendly
• Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Complete guest transactions efficiently and suggest complementary products
• Address guest concerns promptly, involving regional team members as needed

• Food
• Ensure adherence to all safety and food safety regulations
• Maintain availability of all food offers

• Clean
• Keep the store clean and stocked to ensure an elevated guest experience
• Execute shift duties and maintain presentation standards
• Clean food prep areas and equipment to RaceTrac standards

• Leading Talent
• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Act with a servant-leader mentality, prioritize tasks, go the extra mile, listen, communicate respectfully, and solve problems proactively
• Lead coaching, training, and assessment of team members
• Provide performance feedback to the General Manager

Qualifications

• High School Diploma or GED (in progress or completed)
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand for extended periods
• May require food handler and alcohol server permits, depending on local laws

All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail