Shift Manager

McDonald's; Boston (MA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth opportunities

Job summary

McDonald's in Boston, MA is seeking a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences.

You will lead restaurant operations, coach team members, monitor performance, manage labor, uphold food safety, and ensure shifts run smoothly, safely, and to high standards. This role offers clear career growth, ongoing training, competitive pay, benefits, and the franchisee as employer.

Qualifications

• Certified McDonald's Shift Manager or equivalent leadership experience
• Strong communication and leadership skills
• Ability to remain calm in a fast-paced environment
• Passion for coaching and developing others
• Commitment to operational excellence and guest satisfaction
• Dependable, accountable, and results-driven

Responsibilities

• Lead and motivate team members throughout the shift
• Deliver fast, friendly, and accurate service to every guest
• Coach and develop crew members through real-time feedback
• Ensure food safety, cleanliness, and operational standards are met
• Monitor restaurant performance and drive results
• Manage labor, productivity, and shift execution
• Create a positive and engaging work environment

Skills

Leadership

Communication

People development

Job description

LEAD THE SHIFT. INSPIRE THE TEAM. DRIVE RESULTS

Are you ready to take your leadership skills to the next level?

We’re looking for a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences.

As a Shift Manager, you’ll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully.

What You’ll Do

• Lead and motivate team members throughout the shift
• Deliver fast, friendly, and accurate service to every guest
• Coach and develop crew members through real-time feedback
• Ensure food safety, cleanliness, and operational standards are met
• Monitor restaurant performance and drive results
• Manage labor, productivity, and shift execution
• Create a positive and engaging work environment

What We’re Looking For

• Certified McDonald's Shift Manager (or equivalent leadership experience)
• Strong communication and leadership skills
• Ability to remain calm and focused in a fast-paced environment
• Passion for coaching and developing others
• Commitment to operational excellence and guest satisfaction
• Dependable, accountable, and results-driven

Why Join Our Team?

• Clear career growth opportunities
• Recognition and leadership development programs
• Supportive leadership team
• Ongoing training and development
• Competitive pay and benefits
• Opportunity to make a real impact every day

This isn’t just another management position—it’s an opportunity to lead, grow, and build a successful team while developing the skills needed for future advancement.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.