Shift Manager

Taco Bell; Bayside Beach (NJ); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Scholarship programs

Free meals

Flexible schedules

PTO after probation

Medical benefits after probation

401k retirement plan after probation

Descripción de la vacante

Taco Bell in Bayside Beach, New Jersey is seeking a Shift Lead to energize the team, uphold Taco Bell standards, and resolve guest concerns. You will coach Team Members, assist the GM, and participate in training while driving efficiency and guest satisfaction.

Ideal candidates have 1 year in restaurant/retail and strong communication. This full-time role offers competitive pay, flexible schedules, and growth opportunities within the brand.

Formación

• 1 year of restaurant/retail experience preferred, with 3 months shift lead experience.
• Must be at least 18 years of age.
• Excellent communication and organizational skills.

Responsabilidades

• Execute shift duties with energy and accuracy.
• Oversee Team Members to complete Shift Excellence tasks.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer concerns quickly and maintain positive relations.
• Provide feedback to GM on team performance.
• Assist with training Team Members and screening candidates.
• Manage cash handling, inventory, and labor following procedures.
• Support with facility maintenance and safety standards.

Conocimientos

Leadership

Customer service

Communication

Team coaching

Descripción del empleo

About the Job:As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.The Day-to-Day:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Provide regular feedback to the GM on Team Member performance.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Handle conflicts constructively and work with the GM to achieve resolution.Assist the GM in screening Team Member candidates.Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist the GM with facility maintenance and ensure health and safety standards are always followed.Other duties as assignedIs this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 45 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell’s culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experienceWork-Hard, Play-Hard:Competitive payScholarship programsFree mealsFlexible schedules! Day, evening, and late nightPTO after a certain periodMedical benefits after a certain period401k retirement plan after a certain periodMás earth! Commitment to a sustainable future