Shift Manager

Taco Bell; Babbitt (NJ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Scholarship programs

Free meals

Flexible schedules

PTO after a period

Medical benefits after a period

401k retirement plan after a period

Sustainable future commitment

Job summary

Taco Bell in New Jersey is seeking a Shift Lead to drive the team through fast-paced shifts, ensuring quick, accurate orders and friendly guest interactions. You will model the standards, train teammates, and partner with the GM to execute daily operations.

This role emphasizes leadership, reliable attendance, and adherence to food safety. If you are motivated, communicative, and ready to own outcomes, apply to help deliver great guest experiences and contribute to store success.

Qualifications

• 1 year of restaurant/retail experience, with leadership exposure preferred.
• Strong communication and people management abilities.
• Ability to stay organized and handle multiple tasks.

Responsibilities

• Lead shifts to ensure high service standards and guest satisfaction.
• Coach Team Members and provide regular feedback.
• Oversee cash handling, inventory, and labor to support P&L.
• Enforce food safety and quality, and resolve customer concerns promptly.
• Partner with GM on recruiting and training.
• Maintain a positive, inclusive work environment.

Skills

Communication

Leadership

Organizational skills

Job description

About the Job:As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.The Day-to-Day:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Provide regular feedback to the GM on Team Member performance.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Handle conflicts constructively and work with the GM to achieve resolution.Assist the GM in screening Team Member candidates.Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist the GM with facility maintenance and ensure health and safety standards are always followed.Other duties as assignedIs this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 45 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell’s culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experienceWork-Hard, Play-Hard:Competitive payScholarship programsFree mealsFlexible schedules! Day, evening, and late nightPTO after a certain periodMedical benefits after a certain period401k retirement plan after a certain periodMás earth! Commitment to a sustainable future