Shift Manager

Hunter Super Techs - TurnPoint; Raynham (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Paid time off

Medical benefits

401k

Scholarships

Free degree

Job summary

Taco Bell in Raynham, MA is seeking a Shift Lead to drive shift success, coach team members, and uphold Taco Bell standards. You will manage customer concerns, lead by example, and partner with the GM on training and store initiatives.

This role offers growth and a fast-paced environment. Responsibilities include supervising shift duties, maintaining food safety, and ensuring quality and accuracy of orders while adhering to cash, inventory, and labor policies.

Qualifications

• 1 year of restaurant/retail experience; 3 months shift lead experience preferred.
• Must be at least 18 years old.
• Excellent communication and leadership abilities.
• Cash handling, inventory and labor policy familiarity.

Responsibilities

• Lead shifts with energy to meet Taco Bell standards.
• Resolve customer concerns and coach team members for success.
• Oversee shift tasks, ensure food safety and order accuracy.
• Provide regular feedback to GM on performance and training.
• Assist GM with hiring, P&L, cash controls and labor management.
• Ensure health, safety, and facility standards are followed.

Skills

Leadership

Communication

Management

Organizational skills

Attendance/Punctuality

Job description

About the Job:As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.The Day-to-Day:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Provide regular feedback to the GM on Team Member performance.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Handle conflicts constructively and work with the GM to achieve resolution.Assist the GM in screening Team Member candidates.Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist the GM with facility maintenance and ensure health and safety standards are always followed.Is this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 45 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell’s culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experienceWork-Hard, Play-Hard:Competitive payFree bachelor's degree and scholarship programsFree mealsFlexible schedules! Day, evening, and late nightVacation pay and additional Paid Time OffMedical benefits401k retirement planHealth and wellness programsPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreMás earth! Commitment to a sustainable future