Shift Manager

Sonic Drive-In; Pekin (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Sonic Drive-In Pekin, IL seeks a capable shift supervisor to lead daily restaurant operations and ensure guests receive quality service in a fast-paced setting.

The role demands strong leadership, multitasking, and staff training abilities, while maintaining safety and cleanliness standards and delivering consistent food quality and service.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food prep tools, wiping counters, sanitizing areas, cleaning equipment, and disposing grease.
• Lead shift meetings and report customer or employee complaints to MOD.

Skills

Leadership

Multitasking

Time management

Conflict resolution

Effective communication

Basic math skills

Reading skills

Following directions

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision‑making, leadership, time‑management, and conflict‑resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions