Shift Manager

RaceTrac; Addison (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the retail sector is seeking a Shift Leader to support store management in delivering excellent customer service and maintaining operational standards. The role involves leading shift operations, ensuring food safety, and fostering a positive team environment. Candidates should possess strong communication skills and a high school diploma, with prior management experience preferred. Join a team dedicated to making lives simpler and more enjoyable.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.

Responsibilities

• Provide courteous and elevated experiences for guests.
• Monitor and adhere to all safety and food safety regulations.
• Maintain a clean and fully stocked store.

Skills

Communication

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of a RaceTrac store during designated shifts. While leading the shift, you will consistently deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

1. Customer Service:
   • Provide courteous, frictionless, and elevated experiences for guests.
   • Foster positive and professional relationships with co-workers and guests.
   • Communicate respectfully and maintain a team-oriented attitude.
   • Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products.
   • Address and resolve guest concerns promptly, involving regional team members as needed.
2. Food Safety and Availability:
   • Monitor and adhere to all RaceTrac, federal, state, and local safety and food safety regulations.
   • Ensure all food offerings are available.
3. Store Cleanliness:
   • Maintain a clean and fully stocked store to enhance guest experience.
   • Execute shift duties maintaining presentation standards and representing the RaceTrac brand.
   • Clean food preparation areas and equipment to RaceTrac standards.
4. Talent Leadership:
   • Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
   • Lead with a servant-leader mentality, prioritize tasks, go the extra mile, listen actively, communicate respectfully, and solve problems proactively.
   • Coach, train, and assess direct reports, adhering to operational standards.
   • Provide performance feedback and development recommendations to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed.
• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Experience in high-volume, guest-focused, transactional environments preferred.
• Excellent written and verbal communication skills.
• Ability to take initiative.
• Ability to lift up to 50 pounds and perform physical tasks such as bending, standing, and reaching.
• May require obtaining and maintaining a food handler permit, depending on local/state requirements.
• May require obtaining and maintaining an alcohol server permit, depending on local/state requirements.

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.