Shift Leaders

Benson Group; Jonesboro (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to enhance the customer experience at their drive-in restaurant. This role involves managing daily operations, leading a dynamic team, and ensuring that every guest leaves satisfied. With a focus on leadership, communication, and maintaining high standards, this position offers the chance to grow both professionally and personally. Join a vibrant team where your contributions will directly impact the success of the restaurant and create memorable experiences for guests. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Excellent leadership and communication skills are essential.
• Must maintain high standards for self and team.

Responsibilities

• Assist in managing daily operations and ensure quality service.
• Hire, train, and supervise team members for optimal performance.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Team Management

Customer Service

Job description

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The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

1. Assist with hiring, training, supervising, managing, directing, and developing great team members ready to serve a SuperSONIC experience to every guest.
2. Make every guest a repeat customer by ensuring they leave satisfied every time.
3. Help employees understand the big picture and their role by sharing the “why” behind tasks.
4. Celebrate team successes and coach for better performance.
5. Set clear expectations and provide continuous feedback throughout the shift.
6. Create an upbeat, positive atmosphere during the shift that makes work fun.
7. Manage key areas: food and paper, labor, and guest service.
8. Maintain and enforce SONIC safety and sanitation standards.
9. Relentlessly comply with all federal, state, and local laws and regulations.

What You’ll Need:

• Excellent leadership and communication skills.
• High standards for self and the team.
• Positive attitude, especially during rushes or stressful situations.
• Resiliency—trying different approaches to solve problems and working to improve every day.
• Eagerness to learn and grow professionally and personally.
• Ability to prioritize and complete tasks accordingly.
• Effective communication skills; basic math and reading skills.
• Willingness to work irregular hours, including nights, weekends, and holidays.

The Fine Print:

As required by law, SONIC Drive-In franchise organizations will make reasonable accommodations for individuals with disabilities. Each franchise is an independent employer responsible for its own employment decisions. Nothing in these materials implies franchisor involvement in employment terms.