Shift Leader - Winder - 5189

Ruby Tuesday; Winder (GA); On-site; USD 13,776 - 24,452; Full time

Job summary

Ruby Tuesday in Winder, GA is looking for a Shift Leader to assist in managing day-to-day restaurant operations. This position involves teaching, training, and leading Team Members to ensure an exceptional guest experience.

Responsibilities include supervising a team of 15-25, ensuring excellent service, and assisting in coaching and developing team members. The Shift Leader must adhere to company policies and handle guest complaints professionally.

Qualifications

• Must present a professional image at all times.
• Experience in a supervisory role preferred.

Responsibilities

• Assist management with team recruitment and training.
• Lead by example to ensure excellent guest service.
• Supervise daily operations and maintain food quality.

Skills

Leadership

Communication

Customer Service

Training

Coaching

Job description

Job Details

Location: 5189-Winder, WINDER, GA 30680. Salary Range: $10.00 - $17.75 hourly.

Job Summary

This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality.

Essential Duties and Responsibilities

• Attendance as scheduled.
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE.
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food safety, etc.
• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
• Responsible for assisting the management team with the execution of new initiatives including new product and menu rollouts.
• Other responsibilities as assigned.

Supervisory Responsibilities

Reporting to the General Manager, the Shift Leader is responsible for supervising 15 – 25 team members.