Shift Leader: Training & Team Coaching in Café

DYNE Hospitality Group; Jacksonville (FL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Competitive wages

Benefits

Long-term career growth

Job summary

DYNE Hospitality Group seeks a dedicated Team Member for Tropical Smoothie Café at our Jacksonville location. You will support daily café operations, embody our core values, and help deliver Unparalleled Hospitality to every guest.

The role requires assisting with training, staffing, and brand standards, while utilizing MyInventory tools to manage labor and inventory. Strong communication and teamwork are essential, with opportunities for development and growth within the group.

Qualifications

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn other software programs.
• Strong mathematical, analytical and problem solving skills.
• Must be able to read, understand and follow instructions.

Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on under-staffed cafes.
• Provide support for new software rollouts and training.
• Ensure team member training programs are executed per DYNE standards.
• Interacts with crew members, customers, and vendors using DYNE’s core values.
• Deliver “Unparalleled Hospitality” to each customer that visits our cafe.
• Knowledgeable in each position within the cafe.
• Complete the Cafe Basics and Certified Trainer Program.
• Ensure each station operates to Tropical Smoothie Cafes standards.
• Train and coach crew members during shifts to uphold brand standards.
• Use tools to manage labor and inventory using MyInventory.
• Perform additional tasks to run the cafe.

Skills

Verbal and written communication

Management and supervision

Excel and Word proficiency

Analytical and problem-solving

Instruction following

Tools

Excel

Word

Job description

DYNE Hospitality Group seeks a dedicated Team Member for Tropical Smoothie Café at our Jacksonville location. You will support daily café operations, embody our core values, and help deliver Unparalleled Hospitality to every guest.

The role requires assisting with training, staffing, and brand standards, while utilizing MyInventory tools to manage labor and inventory. Strong communication and teamwork are essential, with opportunities for development and growth within the group.