Tropical Smoothie Cafe - Shift Leaders (FL008)

DYNE Hospitality Group; Jacksonville (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Benefits

Long-term career growth

Job summary

DYNE Hospitality Group's Tropical Smoothie Café in Jacksonville is seeking Team Members to support operations, deliver hospitality, and uphold brand standards.

You will be involved in inventory training, coaching crew, supporting hiring, and ensuring training programs per DYNE standards. This role offers flexible hours and opportunities for long‑term growth in a dynamic cafe environment.

Qualifications

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word.
• Must have strong mathematical, analytical and problem solving skills.
• Must be able to read, understand and follow instructions.

Responsibilities

• Assist in inventory training as needed.
• Drive brand values and training across the team.
• Coach and develop management and crew members.
• Support hiring and staffing at under‑staffed cafes.
• Assist with new software rollouts and training.
• Ensure training programs meet DYNE and Tropical Smoothie Café standards.
• Interact with crew, customers, and vendors per DYNE values.
• Deliver Unparalleled Hospitality to every customer.
• Train crew during shifts to uphold brand standards.
• Utilize MyInventory to manage labor and inventory.

Skills

Verbal & written communication

Management & supervision

Excel & Word proficiency

Analytical & problem solving

Follow instructions

Tools

Excel

Word

Job description

Location:

10111 San Jose Blvd Suite 12

Jacksonville FL, 32257

Work Week: Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.

Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.

Our culture is rooted in these four core values, visible in every café:

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long‑term career growth.

Job Summary:

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

Duties/ Responsibilities:

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under‑staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interacts with crew members, customers, and vendors using DYNE’s core values
• Delivers “Unparalleled Hospitality” to each customer that visits our café.
• Knowledgeable and proficient in each position within the café.
• Successfully completed the Cafe Basics and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Café’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the café.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Excellent verbal and written communication skills
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
• Must have strong mathematical, analytical and problem solving skills
• Must be able to read, understand and follow instructions

Physical Requirements:

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face‑to‑face interactions with crew members and customers.
• Safely navigate in a fast‑paced café environment.
• Ability to multi‑task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching and stretching.
• Lifting no greater than 50 pounds.