Shift Leader & Training Coach – Seattle

Chartwells Higher Education Dining Services; Seattle (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Training and development

Health and wellness programs

Employee assistance program

Flexible spending accounts

Job summary

Chartwells Higher Education Dining Services in Seattle is seeking a Shift Supervisor to lead associates during a shift, ensure that job expectations are met and policy is followed. The role requires directing daily activities and maintaining quality, safety, and productivity. We are hiring for full-time and part-time schedules.

Prior leadership and customer service experience are required. The position offers a fixed pay rate of $26.55 per hour, with shifts including weekdays and weekends as

Qualifications

• Prior leadership and customer service experience is required.
• Experience in directing teams and coordinating tasks on a shift.
• Ability to train staff and create work schedules.

Responsibilities

• Direct the activities of associates during a shift and ensure policies are followed.
• Provide training and create work schedules for the team.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare reports on production or sales and ensure quality, productivity and safety.
• Act as contact person for employee requests and coaching; mentor and develop staff.

Skills

Leadership

Customer service

Scheduling

Training

Performance evaluation

Job description

Chartwells Higher Education Dining Services in Seattle is seeking a Shift Supervisor to lead associates during a shift, ensure that job expectations are met and policy is followed. The role requires directing daily activities and maintaining quality, safety, and productivity. We are hiring for full-time and part-time schedules.

Prior leadership and customer service experience are required. The position offers a fixed pay rate of $26.55 per hour, with shifts including weekdays and weekends as