Shift Supervisor: Lead a Team, Train & Grow

Chartwells Higher Education Dining Services; Houghton (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Voluntary Benefits, including Critical

Hospital Indemnity Insurance

Legal Services

Auto and Home Program

Job summary

Chartwells Higher Education Dining Services in Houghton, MI is hiring for a full-time Shift Supervisor to oversee associates during a shift and ensure policy and quality standards are met. The role demands customer service and supervisory experience with a focus on safety and profitability.

You will train staff, prepare shift schedules, evaluate performance, and report on production and sales metrics. Competitive wages and benefits accompany this position.

Qualifications

• Customer service and supervisory experience required.
• Ability to train staff and create work schedules.
• Proven track record of maintaining quality and safety standards.

Responsibilities

• Direct associates during a shift and ensure tasks are completed.
• Provide training and create work schedules for the team.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or sales reports for management.
• Act as the main contact for employee requests or time-off.
• Mentor staff and support career advancement within the team.

Skills

Customer service

Supervisory experience

Job description

Chartwells Higher Education Dining Services in Houghton, MI is hiring for a full-time Shift Supervisor to oversee associates during a shift and ensure policy and quality standards are met. The role demands customer service and supervisory experience with a focus on safety and profitability.

You will train staff, prepare shift schedules, evaluate performance, and report on production and sales metrics. Competitive wages and benefits accompany this position.