Shift Leader Trainee: Lead, Learn, Elevate Service

ABC Liquors, Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation

Tuition Reimbursement

Health Insurance

Dental & Vision

401K

Employee Discounts

EAP

Pet Insurance

Job summary

ABC Fine Wine & Spirits in Florida hires Shift Leader Trainees who will be trained to move into the role of Shift Leader, typically within 90 days. Shift Leader Trainees should increase store wine and spirits sales by providing a high level of personalized service with Guests and Team Members, and performing the following duties.

Responsibilities include acting as Manager on Duty in training, opening and closing the store, guiding colleagues, and ensuring accurate cash handling during

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• At least 6 months of proven experience and/or training in a management or leadership role; at least 2 years of education from a college or technical school in Business Management or related field; or equivalent combination of education and experience.
• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.

Responsibilities

• Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager in overseeing store operations.
• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate a Point-of-Sale terminal to process Guest transactions, including accurate cash handling, accepting other forms of tender, and applying coupons or discounts per company procedures; also handle opening and closing functions including reconciliation.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Train, coach, and direct other sales associates when acting as Manager on Duty in training to promote exceptional customer service and ensure adherence to store operation procedures.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas, and customer-facing spaces such as restrooms.

Skills

Leadership

Management

Customer service

Team coaching

Education

Business Management studies

Job description

ABC Fine Wine & Spirits in Florida hires Shift Leader Trainees who will be trained to move into the role of Shift Leader, typically within 90 days. Shift Leader Trainees should increase store wine and spirits sales by providing a high level of personalized service with Guests and Team Members, and performing the following duties.

Responsibilities include acting as Manager on Duty in training, opening and closing the store, guiding colleagues, and ensuring accurate cash handling during