Shift Leader - Train, Coach & Deliver Great Guest Experience

Dunkin’ @ The Wolak Group - Homer; Village of Homer (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Comprehensive health coverage

401K savings plan

Paid time off

Free/discounted food

Job summary

Dunkin’ @ The Wolak Group - Homer is looking for a Shift Leader to support our operations and lead a team in delivering exceptional guest service. The position offers competitive pay between $16.25 and $19.00 per hour, flexible hours, and significant benefits including tuition reimbursement, health coverage, and a 401K plan.

We want someone who can train and coach employees while ensuring quality food and beverages are served. Join us for an opportunity to develop your career with an established franchise that is continually growing.

Qualifications

• Ability to lead and support a team in delivering exceptional guest service.
• Experience in training and coaching new and existing employees.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach employees to ensure superior service and food quality.
• Ensure team members complete duties effectively.

Skills

Leadership

Customer service

Training and coaching

Operational excellence

Job description

Dunkin’ @ The Wolak Group - Homer is looking for a Shift Leader to support our operations and lead a team in delivering exceptional guest service. The position offers competitive pay between $16.25 and $19.00 per hour, flexible hours, and significant benefits including tuition reimbursement, health coverage, and a 401K plan.

We want someone who can train and coach employees while ensuring quality food and beverages are served. Join us for an opportunity to develop your career with an established franchise that is continually growing.