Shift Leader: Train, Lead & Elevate Guest Experience

7th North; Galeville (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food and beverage

Job summary

The Wolak Group in Galeville, NY is seeking a Shift Leader to join their Dunkin’ franchise. The ideal candidate will lead the team to deliver exceptional guest service and train new employees. Competitive pay ranges from $16.25 to $19.00/hr plus tips, along with benefits such as tuition reimbursement, career development, and health coverage. This role is pivotal in supporting operational excellence and creating superior guest experiences.

Qualifications

• Strong leadership skills and the ability to motivate a team.
• Experience in customer service or food service preferred.
• Ability to train and coach new employees.

Responsibilities

• Support operational excellence by leading the team for exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure quality service and safe food preparation.

Job description

The Wolak Group in Galeville, NY is seeking a Shift Leader to join their Dunkin’ franchise. The ideal candidate will lead the team to deliver exceptional guest service and train new employees. Competitive pay ranges from $16.25 to $19.00/hr plus tips, along with benefits such as tuition reimbursement, career development, and health coverage. This role is pivotal in supporting operational excellence and creating superior guest experiences.