Shift Leader: Lead Guest Service & Team Growth

Dunkin’ @ The Wolak Group - Central Square; Town of Hastings (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Health, dental, and vision coverage

401K savings plan

Paid time off

Discounted food and beverages

Job summary

Dunkin’ @ The Wolak Group - Central Square in New York is seeking a dedicated Shift Leader to join their team. In this role, you will lead operational excellence and ensure exceptional guest service in a fast-paced environment.

The position offers a competitive pay rate starting from $16.25 to $19.00 per hour, plus tips, along with benefits such as tuition reimbursement, comprehensive health coverage, and paid time off. Join us and help create memorable experiences for our customers!

Qualifications

• Leadership skills to manage and guide team members effectively.
• Strong customer service skills to ensure guest satisfaction.
• Ability to train and coach new staff.

Responsibilities

• Support operational excellence by leading the team for exceptional service.
• Train new and existing employees on best practices.
• Ensure all duties are completed to serve quality food and drinks.

Skills

Leadership skills

Customer service skills

Training and coaching

Job description

Dunkin’ @ The Wolak Group - Central Square in New York is seeking a dedicated Shift Leader to join their team. In this role, you will lead operational excellence and ensure exceptional guest service in a fast-paced environment.

The position offers a competitive pay rate starting from $16.25 to $19.00 per hour, plus tips, along with benefits such as tuition reimbursement, comprehensive health coverage, and paid time off. Join us and help create memorable experiences for our customers!